Job Summary
The main priority for the Mortgage Compliance Officer is to ensure the organization is in full compliance with all State and Federal rules and regulations related to the Mortgage Industry. The Mortgage Compliance Officer is responsible for the overall development, oversight and administration of the compliance function, and the managing and directing of the compliance program for the company. The Mortgage Compliance Officer should have a strong residential mortgage compliance background.
Principle Duties and Responsibilities
Manage the Company’s Compliance Management System
Track federal and state policy revisions and forecast possible impacts on internal compliance policies and Compliance Management System (i.e. HMDA, TRID, RegZ, SAFE Act and related compliance)
Ensure compliance policies and procedures related to State and Federal rules and regulations are current and comprehensive
Monitor pending state and federal legislation. Communicate status of relevant pending legislation and enacted legislation pertaining to business operations and coordinate the implementation of such legislation with operations, systems and support departments
Design, test, and monitor all compliance policies and procedures
Compile audit findings to identify trends and implement corrective action when necessary
Design organizational best practices related to compliance
Facilitate compliance training for employees, including both new hire and on-going training for existing employees
Perform annual review of all compliance policies and procedures as required by federal law, prepare an annual written report for senior management outlining any material compliance matters and necessary means of resolution
Design and conduct mock federal and state audits to test for compliance with applicable rules, regulations, and procedures
Act as a liaison between the Company and external, independent audit and compliance companies/contractors
Advise, and make recommendations to senior management regarding the state of compliance at the company
Other responsibilities as determined by senior management
Required/Desired Knowledge, Education, Experience and Skills
Minimum 2 years’ direct experience as a Compliance Officer and 5 years’ residential experience supporting a compliance program in the mortgage industry
Extensive knowledge of industry compliance, including state and federal regulations
Bachelor’s degree from accredited university
Proactive in identifying risks and proposing creative solutions
Ability to handle multiple projects simultaneously and work under tight deadlines
Highly motivated, reliable, and accountability
Good team player – one who can prioritize in a fast moving, constantly changing environment
Ability to work with a range of senior managers, peers and junior colleagues and build smooth working relationships
Strong project management, analytical, functional skills and problem-solving skills with the ability to exercise sound and balanced judgment
Exceptional written, verbal, and interpersonal skills
The above statements are intended to describe the general nature of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.
We offer a generous Employee Benefits Package, including:
Medical plan, Vision & Dental plan
401(k) plan
Employee discount program
Eligibility for benefits after 90 days of full-time employment
Ark Mortgage (NMLS ID#103915) is an Equal Opportunity Employer M/F/Disability/Veteran

Job Summary
 
Are you tired of waiting to receive sales commissions?  At Ark Mortgage, Inc. you will receive a steady income while receiving sales commissions.  You will use your creativity and thorough knowledge of sales to provide innovative ideas for business growth.  We encourage our colleagues to develop and grow their careers, while providing a fiscally sound and stable work environment while delivering to our customers.
 
Principle Duties/Responsibilities
 
Impact the profitability of the company through ensuring strategic and tactical management decisions and new business development results.  Go the “extra mile” to build trust relationships, customer loyalty and satisfaction.  Act as liaison between customers and internal departments assisting qualified applicants acquiring loans in a timely manner.  Communicate with clients either to request or to provide information.  Assess customer needs, explore all options for residential loans.  Complete loan contracts and counsel clients on policies and restrictions.  Operate in compliance with laws and regulations and adhere to lending compliance guidelines.  Perform research and identify new potential customers and new market opportunities.  Build and form new partnerships with potential clients
 
Required/Desired Knowledge, Education, Experience and Skills
 
Licensed NMLS (New York or New Jersey).  Solid customer service attitude with excellent negotiation skills.  Excellent analytic skills, attention to detail, and ability to work within time constraints.  Excellent level of interpersonal skills to work effectively with others.  Ability to work effectively with diverse personalities in a tactful, mature and flexible manner.  Understanding of direct/indirect lending products and practices.  Analytical skills with a problem-solving attitude
What We Offer
Competitive salary & sales commission plan
Medical Plan & 401(k) plan within 90 days of hire
Paid time off and paid holidays
 
The above statements are intended to describe the general nature of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.
 
Ark Mortgage is an Equal Opportunity Employer M/F/Disability/Veteran

Ark Mortgage is seeking three (3) Loan Coordinators for full time positions within our growing company located in our Spring Valley, NY location. The primary focus of the position is to manage the clerical/administrative and loan processing duties of the Sales Office. In this role you will actively contact customers that have submitted their inquiry online or via our system for lending services. Lead prospects will typically be warm inbound call as well as outbound calls (referrals).  The Loan Coordinator will be challenged to successfully transfer as many leads to licensed loan officers as possible after a series of questions are asked. This position will allow you to have upward mobility in becoming a licensed Loan Officer with full sponsorship of licensing. The ideal candidate will have a great work ethic, sales experience (preferred), and a desire to win. This exciting position will maximize your skills and provide substantial financial rewards and help further your career.
Principle Duties and Responsibilities
Prospect and build a pipeline that will exceed quotas. Responsible for making cold call on incoming leads and providing a soft transfer to Loan Officers. Make cold calls to prospect for interest and start the sales process. Multi-task, toggle between inbound and outbound calls. Follow documented processes and maintain excellent quality scores. Additional duties as assigned
Required/Desired Knowledge, Education, Experience and Skills
Recent college graduate with or without experience. A passion for sales including prospecting, lead generation, contact, presentation, and relationship building
Excellent communication & interpersonal skills. High level of enthusiasm, a strong work ethic, and highly self-motivated. Must be adaptable, professional, courteous, motivated and work well on their own or as a member of a team. Ability to handle a fast-paced environment and challenging workload.
If you’ve got a background in sales, or interested in being a part of the mortgage industry you may be just what we are looking for. Our ideal candidates thrive in social settings and are not afraid of rejection. The ability to multi-task, communicate effectively and look at situations analytically are key. If you are ready to work hard and reach and enjoy a satisfying career, we want to speak with you.
 
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.
Ark Mortgage is an Equal Opportunity Employer

Job Summary
Ark Mortgage is seeking a Mortgage Loan Officer for full time positions within our growing company. Mortgage Loan Officers are responsible for originating loans, conducting borrower interviews, analyzing credit histories, and staying updated about current regulations. Loan Officers will work closely with the processing team, ensuring all documentation is obtained as the loan moves through the process to closing while maintaining the highest level of service and ethics. Many Mortgage originators use marketing and advertising techniques like telemarketing, referrals, seminars and flyers to locate potential borrowers.
Salary will commensurate with experience.
Principle Duties and Responsibilities
Knowledge different types of loan programs and loan structuring. Operate in compliance with laws and regulations and adhere to lending compliance guidelines. Keep an open line of communication with the Loan Processor ensuring that Clients’ documents are being received in a timely manner. Provide exceptional customer service to borrowers by responding to all inquiries and advising borrowers of loan process from beginning to end. Maintain state and federal licenses.
Required/Desired Knowledge, Education, Experience and Skills
Knowledge of conventional and/or government guidelines. Knowledge of state & federal lending regulations and governing real estate lending. Ability to manage a heavy pipeline of loans. Strong written and verbal communications skills. Teamwork and customer service skills a must. Self-motivated and highly organized ability to prioritize multiple competing. Strong written and oral communication skills, team player and ability to work as a team with supporting staff. All federal and state licenses must be current.
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.

Job Summary
Ark Mortgage, Inc. is seeking a Loan Processor for full time positions within our growing company located in our Spring Valley, NY location. As a Loan Processor the primary function of this role will be to assist clients with submitting the necessary documents and manage the process from pre-approval to closing. Processors are to track support information, ensure the highest quality in loan document preparation and the timely submission of loan packaging.
Salary will commensurate with experience.
Principle Duties and Responsibilities
The Loan Processor’s responsibility will include timely, thorough, accurate processing, verification and packaging of data. Perform a general evaluation of an application (financial documents, mortgage type, etc.). Input all accurate data into Encompass system. Gather all important data from Client (i.e income, assets). Verify information and references contacting the right sources. Prioritizes and addresses customer needs and demands in a professional manner, providing follow-up and developing cooperative relationships. Correct mistakes and investigate inconsistencies. Act as a point of contact between the Loan Officer; gather conditions requested by the Underwriter, Team Lead and Clients ensuring that all package of information is complete
Required/Desired Knowledge, Education, Experience and Skills
High school diploma/GED is required. Superior internal and external customer service skills. Interpersonal and communication skills. Excellent attention to detail. Well-organized and able to work in a fast paced environment. Ability to work in a system paperless environment. Computer proficiency in email environments, MS Word/Excel. Intermediate data entry skills.
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.

Job Summary
Ark Mortgage is seeking a thorough Residential Mortgage Loan Underwriter for full time positions within our growing company located in our Spring Valley, NY location. The Underwriter will be responsible for evaluating the borrowers’ financial and credit information in tandem with property valuations to determine our borrowers’ credit risk. The Residential Mortgage Loan Underwriter will be expected to work closely with all members of the production team throughout the process to bring loans to closing.
Salary will commensurate with experience.
Responsibilities
Underwrite conventional and/or FHA & VA loan applications ensuring adherence to Company and investors guidelines. Review and audit of loan files for completeness and accuracy, analyzing credit documents, including, but not limited to, mortgage applications, credit reports, income documents, title reports, appraisals and all applicable compliance documents. Review all conditions of the loan approval and ensure all conditions are satisfied prior to submitting the loan to the Closing. Department for completion of the closing package. Exercise good judgment, conduct reasonableness tests and issue quality decisions
Qualifications
Minimum of 2 years of recent industry experience. Complete understanding of the legal, compliance and investor requirements of residential mortgage products including conforming, alternative and/or government programs. Experience analyzing loan and borrower data and determining best course of action. Knowledge of Encompass preferred. Strong analytical and problem solving skills; ability to solve complex problems. Self-motivated and high producer; ability to work independently and with minimal supervision. Ability to prioritize work and meet deadlines within an acceptable time frame. Strong written and oral communication skills, team player and ability to work as a team with the Team Lead, Loan Processor and supporting staff. Strong organizational skills with the ability to multi-task are necessary.
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.

Job Summary
Ark Mortgage is seeking Sr. Mortgage Closer/Funder for full time positions within our growing company located in our Spring Valley, NY location.  This position performs the job with infrequent consultation with superiors. Decision-making includes reacting to errors discovered to resolve the immediate issue and also to ensure a similar error is not made. They must be able to stand by a decision, despite second guessing or disagreement from others. They must take quick action, sometimes in spite of limited information. They must be able to determine the required documents needed for each individual loan request to insure protection of the bank’s and the customer’s interests. They must be able to quickly escalate issues outside of their level of authority. They must maintain a high working knowledge of bank loan policy and regulations. Day to day decisions will be made regarding the major duties and responsibilities of the position. Salary will commensurate with experience.
Principle Duties and Responsibilities
Assume certain supervisory responsibilities as assigned by management, such as: organize loan files to ensure work is completed timely as directed
Assist in training new closers
Provide guidance and assistance to the closing and corrections teams as necessary
Provide feedback for performance reviews.
Perform loan closing tasks to ensure team continues to meet established turn-time requirements.
Ensure that loan disbursement activities are done accurately and timely for boarding to the servicing system.
Ensure all closers have prepared files accurately and timely for transfer to the Loan Delivery department.
Coordinate with others to make certain corrections for pending purchases or mortgage insurance are obtained timely, to meet the needs required.
Conduct periodic audits of random samples of closed loans to ensure all closing documents have been scanned into the imaging system, and are complete and legible.
Communicate and coordinate with originating and underwriting staff to facilitate excellent customer service.
Review current practices and procedures and provide recommendations to senior management regarding changes that may enhance customer service, or improve efficiency within the department.
Perform other duties as assigned.
 
Required/Desired Knowledge, Education, Experience and Skills
High school diploma or equivalent.
Proficient in typing, use of calculator by touch, and proficient in the use of personal computer systems.
Good communication skills and a thorough knowledge of mortgage loan closing documentation requirements. Must have supervisory experience with demonstrated ability to train staff.
Must be able to perform duties independently with minimal supervision.
Must have demonstrated an ability to routinely close a high volume of loans without errors.
interpersonal skills and oral and written communication skills
Good PC and software application skills in Windows environment; good 10-key skills
Good organization skills and detail oriented.
 
 
The above statements are intended to describe the general nature of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.
 
Ark Mortgage is an Equal Opportunity Employer M/F/Disability/Veteran