Servicing Contact

Contact Us

We’re here to help you get started managing your loan.

Review account information and make payments online by creating an account and logging in at

Questions about your closed loan?

Email us at
Call us at (833) 215-8500 option 3 during the following hours:
Monday – Friday, 9:00am – 5:00pm EST

Want to make a mortgage payment?

Payment Address:
Ark Mortgage Inc.

400 Rella Blvd, Suite 300
Montebello, NY 10901

Online at

Requests for Information and Notices of Error, including Qualified Written Requests

If you wish to request additional information relating to the servicing of your mortgage loan or believe there is an error, you must send a qualified written request to the address below and include your name, your mortgage loan account number, property address, and a statement of either the information you are requesting or the error you believe has occurred.

Ark Mortgage Inc.
1 Perlman Drive, 2nd Floor
Spring Valley, NY 10977